Transform your support with Agentic AI

Wrangle learns from your tickets and knowledge base to handle up to 75% of Slack questions automatically. Our Copilot writes agent-ready responses saving your team’s time.

Automate your support with AI

Wrangle AI deflects 75% of common tickets by leveraging your knowledgebase to instantly respond and answer user questions directly in Slack.

AI Agent Copilot

Copilot learns from past tickets, analyzes each new request, and suggests a relevant, accurate response. Agents can edit or send directly in Slack threads.

AI powered ticket deflection

Wrangle AI deflects 75% of common tickets by leveraging your knowledgebase to instantly respond and answer user questions directly in Slack.

Ask Wrangle for Insights on Your Tickets

Query your ticket data in natural language. Wrangle’s AI-powered ticket insights answers your questions and helps you spot trends and pull the KPIs that matter most to your team.

Leverage Your Knowledge Base

Leverage your internal knowledge bases from Notion, uploaded documents, and URL links with Wrangle’s AI Ticket Deflection and AI Copilot - all directly in Slack.

Escalation and routing

Wrangle replies to help requests in threads. For complex questions, Wrangle creates a ticket and escalates to a human agent.

AI ticket reopen and close

Wrangle AI analyzes Slack replies to determine if a ticket should remain closed or needs to be reopened for more work.

AI auto tagging

Wrangle AI takes the manual effort of adding tags by analyzing messages and applying relevant tags for you.

Meet your requesters where they work

Get superior results without sacrificing visibility
75% Reduction in response times
50% Increase in customer satisfaction
60% Decrease in agent time per ticket

Hear what our clients say

"Wrangle saves us hundreds of hours a month"

"We’re growing rapidly, and Wrangle is the tool behind the scenes keeping our workflows on track in Slack. Wrangle saves us hundreds of hours a month while also ensuring nothing gets lost in the chaos of Slack."

— Reuben Doetsch, Co-Founder and CTO, AvantStay

"Wrangle is so easy to setup"

"Partners and customers often reach out on Slack with an issue or request and it is up to you to keep track of it. Wrangle streamlines and fixes all of it. Plus, they’re so easy to setup that you don’t need any sales ops team to get involved to implement it."

— Nate Flake, Senior Partner Development Manager, Intuit

"Wrangle is what slack is missing"

"Wrangle has been a fantastic partner. Their customer service is top-notch. They welcome feedback and are quick to address any issues. Our team loves Wrangle."

— KC Procter, Director of Operations, The Speaker Lab

"Swiss army knife meets low/no code process automator"

"Wrangle is intuitive and straightforward to stand up and use out of the box. Anything we couldn't configure ourselves was an easy lift for the team at Wrangle. Their customer support and service are best in class."

— Ian Bradley, SVP of Operations, Breakout Finance

"My end users adopted it willingly!"

"Most IT tools fall into the “pick-two” dilemma. IT managers are forced to choose between easy, flexible, and affordable. Wrangle manages to deliver on all three. Wrangle is so easy to use that my end users adopted it willingly!"

— Ryan Shaver, Corporate IT Manager, SamCart

"Wrangle is a workflow savior!"

"With Wrangle, we've been able to easily automate processes related to finance. Instead of spending valuable time chasing each other down for information, Wrangle does the work for us."

— Lindsay Rivera, Operations Manager, CED

"Wrangle is vastly superior"

"At Kevel, we have been using Wrangle to handle approvals for enterprise contracts, and it's vastly superior to previous email threads and slack conversations. We keep it all in slack, and it's very clear when each person has approved, and who is left to approve."

— James Avery, CEO, Kevel

"The perfect internal ticketing solution for our RevOps team."

"Wrangle solves the problem of keeping multiple requests across all departments of our business in one cohesive place. We are also able to seamlessly interact with the submitter of the ticket which helps keep both parties up to date on the situation."

— Gregory Berger, Director of Revenue Operations, ServiceTrade

"Amazing solution to Slack Fatigue"

"Wrangle meets users where they are already doing work, as opposed to requiring you to maintain a whole other app and tab open at all times. More importantly, it goes to the place where all sorts of asynchronous work shows up - in Slack."

— Michael Muse, Founder, Muse Operations

"Incredible ticketing tool"

"Wrangle makes cross-collaboration and accountability instantaneous. Wrangle has made communications between our front-line support and project management clearer than it’s ever been."

— Cristiano Pesci, Message Pay

"Wrangle’s integration with Slack is everything."

"It is so easy to set-up, so easy to use, such a great experience for users. You can create anything! It’s a great tool, been using it for years and I cannot recommend it enough."

— Florencia Tettamanti, WiredScore

"Their customer service is exceptional!"

"We’ve been using Wrangle for our ticketing needs, and their customer service and assistance during onboarding and implementation have been exceptional. We’re very satisfied with Wrangle and recommend it to anyone in need of a reliable ticketing system."

— Pepa Manchon, Pleo Technologies

"Great Ticketing and Workflow product"

"Wrangle is an easy-to-use, resource-rich Helpdesk ticketing platform. It enables the IT and Field teams to triage issues and provide assistance quickly."

— Kade Clifton, Mobile One

"Amazing Slack Based Ticketing System"

"I love using Wrangle to avoid requests getting buried in Slack DMs or channels. Wrangle is very intuitive, allowing me to see which tickets are mine in Slack, and also with a web version for a more full screen experience. I highly recommend Wrangle to anyone wanting a straightforward and affordable Slack focused ticketing system."

— Aaron Asay, Nitrogen Wealth